New “Digital Assistant” and Other Passenger-Facing Technology Ahead for Sound Transit
Sound Transit unveiled plans for a new “digital assistant” and passenger-facing technology program last week. The agency wants to build a single tool that would allow riders to do regional trip planning, obtain real-time information, receive interactive support, and pay their fares, which could be a first-in-the-nation innovation for transit. The digital assistant is expected … Continue reading New “Digital Assistant” and Other Passenger-Facing Technology Ahead for Sound Transit
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